Loyalty Management in the Airline Industry formatIsbn:Softcover - 9783838654645 hat Anspruch auf ein angemessenes

hat Anspruch auf ein angemessenes Budget

Eine empirische Studie

Um zu systematischen Rabattgewährungen zu gelangen scheint es daher erforderlich

Was versteht man eigentlich unter einem Elektroauto

-- The Anthropology of a Capital City and Considerations on Urbanization / OLIVIER

Loyalty Management in the Airline Industry formatIsbn:Softcover - 9783838654645 hat Anspruch auf ein angemessenesInhaltsangabe: Abstract: This report will demonstrate the importance of Loyalty Management in the competitive environment of the airline industry and will show that a successful approach to Loyalty Management consists of three different, interlinked aspects. These three ? pillars? are Customer Service, Frequent Flyer Programs, and Complaint Management; their interdependence will be analysed in depth, with special attention given to the perceived